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> Our core values

Our strategy and day-to-day actions are based on a foundation of core values shared by all entities in the Derichebourg Group. These values – expertise, sense of service, sustainable development, international ambition – are driven by the desire to satisfy the needs of our customers at all times.



Expertise
Expertise is the first thing we owe to our customers. The result of years of experience, research and innovation, our business line know-how is unanimously recognised and actively promoted by an ambitious policy of recruiting, training and sharing best practices. The methods and know-how of our teams and units are confirmed by multiple certifications, qualifications and accreditations.

Sense of Service
In each of our business lines and operations, sense of service is an essential value that inspires our day-to-day actions and drives us to do everything possible to meet the needs of our customers.

       Listening: At Derichebourg Multiservices, the same dedicated representative
       assists you throughout the duration of services. Someone is listening, and you
       are being heard.
       Commitment: We commit to each of our services: We sign a results contract
       with you setting out the objectives and terms and conditions of monitoring and
       assessment.
       Transparency: We systematically put in place reporting and evaluation tools
       that allow you to track our actions and discover performance.
       Responsiveness: Your Derichebourg Multiservices representative acts and
       reacts as a business leader. Involved and available, he or she can quickly
       mobilise all the human and technical means in the Group required to respond
       to your requests, by combining the responsiveness of a local partner and the
       power of a large group.
       Flexibility: We adapt the scope of our actions to your needs, from the single
       “à la carte” site or service tailored to global multi-service and multi-site
       management.


Sustainable Development
Through its business, the Derichebourg Group is fully concerned with environmental issues and is driven by the desire to actively contribute to the emergence of methods for sustainable economic development.

International Ambition
To meet the expectations of its multi-national customers and to offer performing solutions in globalised markets, the Derichebourg Group has made international development one of its priorities. With more than 300 establishments and 54,000 associates in more than 30 countries, the Group is able to provide a seamless transnational service offering and to guarantee to each of its customers local proximity.

 

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